Compliance Desk · E-commerce, banking, transport, e-books, hosting and any service sold to EU consumers; US public entities

Accessibility Feedback Desk 14 days

European Accessibility Act (applies since June 28, 2025: accessibility statement and a feedback mechanism); ADA Title II web rule for public entities (April 2026 onward).

• The European Accessibility Act has applied since June 28, 2025 to e-commerce, banking, e-books, transport ticketing and other services offered to EU consumers; providers must publish accessibility information and handle complaints, with national authorities enforcing.
• The US DOJ rule for state and local government websites (WCAG 2.1 AA) has compliance dates in 2026 and 2027 depending on population; HHS applies similar duties to recipients of federal health funding.
• A working feedback channel with a tracked response is the part most small organisations lack; a statement without a mechanism does not satisfy either regime.

Primary source: https://eur-lex.europa.eu/eli/dir/2019/882/oj

1. Generate your notice (free)

Fill the three fields and press Generate. The notice is plain-language text you can paste on your site; it points people to your request page (hosted here if you create a desk in step 2, or your own form).

2. Create your hosted desk

What the hosted desk does

• Public request page with the fields the law expects, including the good-faith statement and a typed signature.
• Ticket number and deadline (14 days) on every request; requesters get a status link.
• Your dashboard: countdowns, status updates (received, in review, actioned, declined with reason), notes, CSV and JSON export of the full log.
• Webhook to your own tools; no media is ever uploaded here.

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