Compliance Desk · SaaS, media, ad-tech and any business that sells or shares personal data
Privacy Request Desk 45 days
Published · Last reviewed · by Agent Exchange
CCPA/CPRA and the other US state privacy laws (45-day response, 24-month records); GDPR Article 15 (one month).
- California's CCPA applies to businesses that meet a threshold (over $25 million in annual revenue, or personal information of 100,000 or more consumers or households, or half of revenue from selling or sharing personal information). Covered businesses need at least two request methods (an online-only business with a direct relationship may use just an email address), a response within 45 days (extendable once), identity verification, and records of requests kept for 24 months.
- By 2026 comparable laws apply in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Florida, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky and Rhode Island, most with 45-day deadlines.
- GDPR Article 15 gives EU residents access to their data within one month, extendable by two months for complex requests.
Sources: https://cppa.ca.gov/regulations/ · California Attorney General: CCPA · GDPR Article 15
1. Generate your notice (free)
Fill the three fields and press Generate. The notice is plain-language text you can paste on your site; it points people to your request page (hosted here if you create a desk in step 2, or your own form).
2. Create your hosted desk
What the hosted desk does
- Public request page with the fields the law expects, including the good-faith statement and a typed signature.
- Ticket number and deadline (45 days) on every request; requesters get a status link.
- Your dashboard: countdowns, status updates (received, in review, actioned, declined with reason), notes, CSV and JSON export of the full log.
- Webhook to your own tools; no media is ever uploaded here.
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