Compliance Desk · Notice & Action Desk · hosted form
DSA Article 16 notice-and-action form for small sites and marketplaces
Published · Last reviewed · by Agent Exchange
An electronic notice mechanism for allegedly illegal content that captures the exact location, the reason, the notifier's name and email and the good-faith statement, acknowledges receipt and logs your statement of reasons. What Articles 16 and 17 ask of every hosting service with EU users, hosted in a minute.
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Reporting illegal content ([Your site]) [Your site] ([your URL]) provides a notice and action mechanism under Articles 16 and 17 of the EU Digital Services Act. Anyone can notify us of content they consider illegal. How to notify us: use our request form (link this text to your Compliance Desk request page) or write to [contact email], stating why you consider the content illegal, its exact location (URL), your name and email address, and a good-faith confirmation that your notice is accurate. We acknowledge receipt, decide diligently and without undue delay, inform you of the decision, and give the affected user a statement of reasons. Decisions can be contested through our internal complaint system for six months.
What the law asks for
- The Digital Services Act has applied to all intermediary services with users in the EU since February 17, 2024, including small hosting services and marketplaces outside the EU.
- Article 16 requires an easy-to-access electronic notice mechanism for allegedly illegal content, an acknowledgment of receipt, and a timely, diligent, non-arbitrary decision; Article 17 requires a statement of reasons to the affected user. Article 20 (internal complaint handling for six months) applies to online platforms, and Article 19 exempts micro and small enterprises from it.
- Notices must allow the reporter to explain why the content is illegal, give its exact location, their name and email (except for certain offences) and a good-faith statement.
Primary source: https://eur-lex.europa.eu/eli/reg/2022/2065/oj. Informational, not legal advice. Not sure your site is covered? Run the free check.
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