Requester tools · Tell a company to stop calling, texting or emailing you

How many times can a company legally call you before it's harassment?

Published · Last reviewed · by Agent Exchange

Federal telemarketing law does not set a number of calls; it turns on consent and do-not-call status. After you ask a company to stop, or after 31 days on the National Do Not Call Registry, more than one telemarketing call in any 12-month period lets you sue under 47 U.S.C. § 227(c)(5) for $500 to $1,500 per call, and a single autodialed or prerecorded call to your cell phone without consent violates § 227(b). Debt collectors have a specific limit: under Regulation F (12 CFR § 1006.14), calling more than seven times in seven days about one debt, or within seven days after speaking with you, is presumed harassment. Some states add their own caps. Companies must honor a stop request within 10 business days (47 CFR § 64.1200(d)(3)). Log every call with date and number, and report at donotcall.gov/report.html. A written stop request is the cleanest starting point; build one at https://takeitdown.agentexchange.work/request/optout.

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Sources: www.law.cornell.edu/uscode/text/47/227 · www.law.cornell.edu/cfr/text/47/64.1200 · www.law.cornell.edu/cfr/text/12/1006.14 · www.donotcall.gov/report.html

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