DMCA designated agents · Games and virtual worlds · checked 2026-09-29
How to send a DMCA takedown notice to Steam Community
Published · Last reviewed · by Agent Exchange
The notice has to reach Steam Community's designated agent, contain the six elements of 17 U.S.C. §512(c)(3)(A), and be kept with its date. Below: the agent on record, the checklist, and what happens next.
Steam Community's designated agent
| Service provider on record | Valve Corporation |
|---|---|
| Designated agent | Shenandoah Aura Navarro-Abreu |
dmca@valvesoftware.com | |
| Phone | 4258899642 |
| Postal address | Valve Corporation, 10400 NE 4th Street, Floor 14, Bellevue, WA 98004 |
| Copyright page or report form | steamcommunity.com/dmca/create/ |
| Designation effective | Sep 2, 2026 to Present |
| Source | dmca.copyright.gov/dmca/publish/history.html?search=Valve%20Corporation&id=cd0311346d94fac (U.S. Copyright Office DMCA Designated Agent Directory, read 2026-09-29) |
Note: Active designation matched by the service provider's name (Valve Corporation), checked by hand; the domain was not among the alternate names shown in the search results for "Valve Corporation". Copyright page or form URL read from Steam Community's own site on 2026-09-29.
What the notice must contain (17 U.S.C. §512(c)(3)(A))
- Signature. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Typing your full name counts.
- The work. Identification of the copyrighted work you claim is infringed, or a representative list if one notice covers several works at the same site.
- The infringing material and where it is. Identification of the material you want removed and information reasonably sufficient for the provider to locate it: the exact URLs.
- Your contact details. Information reasonably sufficient to let the provider contact you: an address, a telephone number and, if available, an email address.
- Good-faith statement. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- Accuracy and authority, under penalty of perjury. A statement that the information in the notice is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of the exclusive right allegedly infringed.
A notice that substantially meets items 2, 3 and 4 obliges the provider to contact you and help you complete it (§512(c)(3)(B)(ii)); one that meets none of them does not count as notice at all. Blank text: DMCA takedown notice template. Definition: DMCA takedown notice.
Steps
- Report it on Steam Community first if a copyright form exists. Steam Community publishes its copyright process at https://steamcommunity.com/dmca/create/. A form there usually gets a ticket number faster than email; the notice text below still applies.
- Send the notice to the designated agent. Send a notice containing all six §512(c)(3)(A) elements to Steam Community's designated agent by email dmca@valvesoftware.com. Keep a dated copy.
- Keep the ticket and watch the clock. The statute says the provider must remove or disable access "expeditiously" once a compliant notice is received (§512(c)(1)(C)); it sets no number of hours. Keep the confirmation or ticket number and every reply.
- Counter-notice window: 10 to 14 business days. If the uploader files a counter-notice under §512(g)(3), the provider must tell you and will restore the material between 10 and 14 business days after receiving it, unless you first notify the agent that you have filed a court action seeking to restrain the infringement (§512(g)(2)).
- Repeat infringers. Providers keep the safe harbor only if they adopt and reasonably implement a policy of terminating repeat infringers (§512(i)(1)(A)). If the same account has infringed your work before, say so in the notice and ask Steam Community to apply its repeat-infringer policy.
Related: counter-notice and counter-notice template · §512 safe harbor · repeat-infringer policy · how to get intimate images removed from Steam Community (a different law, 48-hour clock).
Questions
Who is Steam Community's DMCA designated agent?
Valve Corporation has an active designation in the U.S. Copyright Office DMCA Designated Agent Directory naming Shenandoah Aura Navarro-Abreu (dmca@valvesoftware.com, 4258899642), at Valve Corporation, 10400 NE 4th Street, Floor 14, Bellevue, WA 98004, read on 2026-09-29.
Where do I send a DMCA takedown notice to Steam Community?
To the designated agent by email dmca@valvesoftware.com, or through the copyright page or form at https://steamcommunity.com/dmca/create/. The notice must contain the six elements of 17 U.S.C. §512(c)(3)(A): your signature, the work, the infringing URLs, your contact details, a good-faith statement, and an accuracy statement under penalty of perjury.
How long does Steam Community have to remove the content after a DMCA notice?
The statute requires removal "expeditiously" after a compliant notice and sets no fixed number of hours. If the uploader sends a counter-notice, the material comes back 10 to 14 business days later unless you file a court action first.
What if Steam Community ignores a valid notice?
A provider that fails to act expeditiously on a compliant notice risks losing the §512(c) safe harbor for that material, which leaves it exposed to an ordinary infringement claim. Keep your dated notice and any replies; a copyright registration is required before you can sue in U.S. federal court. Knowingly misrepresenting that material is infringing exposes you to damages under §512(f).
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Agent details were read from U.S. Copyright Office DMCA Designated Agent Directory, read 2026-09-29 (dmca.copyright.gov/dmca/publish/history.html?search=Valve%20); designations lapse after three years unless renewed (37 CFR 201.38), so confirm in the directory before sending if this page is months old. Informational, not legal advice.
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