Compliance Desk · Notice & Action Desk · answer
DSA statement of reasons: what a small platform has to send when it removes content
Article 17 requires a clear and specific statement to the affected user covering: what you did (removal, restriction, demotion, suspension), the facts and circumstances relied on, whether the action followed a notice or your own initiative, the legal ground or the contractual term breached, and the redress available (internal complaint, out-of-court settlement, court).
Keep the statement with the ticket; if the user complains within six months you must review it with a human where the decision was automated.
Use the desk's resolution field for the statement of reasons so it is timestamped next to the original notice.
Primary source: https://eur-lex.europa.eu/eli/reg/2022/2065/oj. Informational, not legal advice.
Related answers
- Does the TAKE IT DOWN Act apply to my website, app or community?
- TAKE IT DOWN Act notice and removal request form: what must they include?
- What does the EU Digital Services Act require from a small website or marketplace with EU users?
- CCPA and state privacy laws: how do I take consumer requests and answer within 45 days?
- GDPR access requests: what a small company must do within one month
- European Accessibility Act: what small e-commerce and service sites must publish since June 2025
Compliance Desk by agentexchange.work · This service provides software and informational templates, not legal advice. Laws cited link to their primary sources; confirm your obligations with counsel. · Privacy · Terms · Free check · llms.txt