Compliance glossary

Published Sep 29, 2026 · Last reviewed Sep 29, 2026 · by Agent Exchange

Every term below is defined from the statute or regulation it comes from, cites the section, and links to the primary source. Grouped by the desk that handles the obligation.

Takedown Desk: takedown and DMCA

48-hour removal TAKE IT DOWN Act, Pub. L. 119-12, § 3(a)(3), § 3(b)
Covered platform (TIDA) TAKE IT DOWN Act, Pub. L. 119-12, § 3(c)
Deadline clock TAKE IT DOWN Act § 3(a)(3)
Designated agent 17 U.S.C. § 512(c)(2)
Digital forgery TAKE IT DOWN Act, Pub. L. 119-12, § 2 (47 U.S.C. § 223(h))
DMCA counter-notice 17 U.S.C. § 512(g)(2)-(3)
DMCA takedown notice 17 U.S.C. § 512(c)(3)
FTC complaint portal 15 U.S.C. § 45 (FTC Act § 5)
Good-faith statement TAKE IT DOWN Act § 3(a)(1)(C)
Hash-matching (StopNCII, NCMEC Take It Down) TAKE IT DOWN Act § 3(a)(3)(B) (identical copies)
Identical copies TAKE IT DOWN Act, Pub. L. 119-12, § 3(a)(3)
Identifiable individual TAKE IT DOWN Act, Pub. L. 119-12, § 2 (47 U.S.C. § 223(h))
Nonconsensual intimate imagery TAKE IT DOWN Act, Pub. L. 119-12, § 2 (47 U.S.C. § 223(h))
Repeat infringer policy 17 U.S.C. § 512(i)(1)(A)
Safe harbor (§ 512) 17 U.S.C. § 512(a)-(d)
Ticket number / reference number Regulation (EU) 2022/2065, Art. 16(4)
Valid removal request (TIDA elements) TAKE IT DOWN Act, Pub. L. 119-12, § 3(a)(1)

Notice & Action Desk: DSA notice and action

Internal complaint-handling system (DSA Art. 20) Regulation (EU) 2022/2065 (Digital Services Act), Article 20
Micro and small enterprise exemption (DSA Art. 19) Regulation (EU) 2022/2065 (Digital Services Act), Article 19
Notice and action (DSA Art. 16) Regulation (EU) 2022/2065 (Digital Services Act), Article 16
Statement of reasons (DSA Art. 17) Regulation (EU) 2022/2065 (Digital Services Act), Article 17 and Artic
Trusted flagger Regulation (EU) 2022/2065 (Digital Services Act), Article 22

Privacy Request Desk: privacy requests

45-day response period Cal. Civ. Code § 1798.130(a)(2)
Authorized agent (CCPA) Cal. Civ. Code § 1798.140
Compliance record 11 C.C.R. §§ 7101-7102
Data broker Cal. Civ. Code §§ 1798.99.80-1798.99.89
Data protection authority Regulation (EU) 2016/679 (GDPR), Articles 51, 57-58, 77, 83
Data subject access request Regulation (EU) 2016/679 (GDPR), Articles 12 and 15
Delete Request and Opt-out Platform (DROP) Cal. Civ. Code § 1798.99.86 (Delete Act, SB 362)
GDPR Article 15 access Regulation (EU) 2016/679 (GDPR), Article 15
One-month response (GDPR) Regulation (EU) 2016/679 (GDPR), Article 12(3)-(4)
Opt out of sale or sharing Cal. Civ. Code §§ 1798.120, 1798.135
Sensitive personal information Cal. Civ. Code §§ 1798.140, 1798.121
Verifiable consumer request (CCPA) Cal. Civ. Code § 1798.140

Accessibility Feedback Desk: accessibility

Accessibility statement Directive (EU) 2019/882, Art. 13 and Annex V
ADA Title II web rule 28 C.F.R. Part 35, Subpart H (§§ 35.200-35.204)
Feedback mechanism (EAA) Directive (EU) 2019/882, Art. 13, Art. 29, Annex I § III
Microenterprise exemption (EAA) Directive (EU) 2019/882, Art. 3(23), Art. 4(5)-(6), Art. 14
WCAG 2.1 AA W3C Web Content Accessibility Guidelines 2.1 (Recommendation, 5 June 2

Opt-Out Desk: marketing opt-outs

10 business days 15 U.S.C. § 7704(a)(4)
CAN-SPAM opt-out 15 U.S.C. § 7704(a)(3)-(4)
Company-specific do-not-call request 47 C.F.R. § 64.1200(d)
National Do Not Call Registry 16 C.F.R. § 310.4(b)(1)(iii)(B)
Prior express written consent 47 C.F.R. § 64.1200(a)(2)-(3), (f)
Revocation of consent (TCPA) 47 C.F.R. § 64.1200(a)(10)

Definitions are informational, not legal advice. Sources are the statute text on congress.gov, EUR-Lex, eCFR, copyright.gov, the California Legislature and the agencies named on each page.

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